Our first experience here was excellent! Every staff member was so kind and funny and sweet! We came at 12 weeks for a gender determination and were told we were having a baby girl confirmed by at least 4 of the techs who said they were very certain. My daughter was so thrilled, she really wanted a baby sister and we picked a sparkly pink unicorn to put the heartbeat recording in. Even saying bye to the staff was hard, they really treated us like family.Fast forward and my NIPT test comes in saying that I'm having a boy. Okay, no problem, maybe he was shy that day lol.. We were still overjoyed! I called to ask for a rescan since my friends said most ultrasound places give free rescans if they're wrong but when I called today, they told me they can rescan but if they see it's a girl again, they'll have to charge me another $35. Their website on the otherhand says free rescans during the week so I was really confused, maybe there's fine print somewhere that I didn't see?I'm a little heartbroken and disappointed; Orange is not close to where I live after my most recent move and wasn't close even back when I lived in Chino for the first ultrasound (and gas prices are insane) but I chose them solely based on reviews. I already had to return tons of baby girl items and give back clothes that were gifted to me so this was like... a salty cherry on top.I would still recommend this place because the staff is absolutely wonderful but I don't think I'd personally return after that interaction on the phone. On a bright note, at least my son will one day be able to laugh at his heartbeat in the glittery pink unicorn and his "It's a girl!" photos lol!
Chelsea was my ultrasound tech, and she could not have made the experience better. She was welcoming, professional, informative, and very comforting when I expressed my pregnancy anxieties. I had an ultrasound with my doctor at 6 weeks and wasn’t scheduled for another until 12 weeks, I wanted some piece of mind so came in to Fetal Heart Memories at 9 weeks. We were able to see baby’s heart fluttering and get several different views with the 2D imaging. The package I selected was for 5 minutes, but I was in there for at least 15 and Chelsea let me just watch the heartbeat for several minutes. I would highly recommend this company, and will definitely be returning for the heartbeat recording.
Overall the staff was super nice! I went at 16 weeks pregnant to find out my little ones gender. I made my gender reveal party and it ended up being a girl. Yesterday when I went to my regular obgyn appointment I found out I’m actually having a baby boy. Wow I was so surprised. So much for my gender reveal party ahahaha! They were nice though. I guess it happens
This is my second time at Fetal Memories first time was three years ago with my daughter for gender reveal at 12 weeks and the tech was 100% correct this is my third pregnancy went in for a gender reveal and I am having another little lady I love this place always friendly welcoming and you feel very comfortable, would definitely recommend you book an appointment.
This place is awesome! Found out at 12 weeks 3 days we were having a girl. I was hesitant at first to believe it but doctors confirmed it later on. The worker there was so sweet too. It was a great experience!
Highly recommended!they were able to book my appointment day after I called and reveal that i have a baby boy when I was 12 week and 6 days .The lady was sweet and nice.super satisfying all around.btw I'm using my husband's account ?
Such a great experience! I wanted to get some photos asap and I was able to get an appointment only 2 hours after my initial call. Sharon was so professional and friendly. She had to put in a little extra work to get my little one to turn around to find out the gender and I really appreciated it. I got a good amount of photos for the price and was able to use the $5 off coupon from their website with no problem. I would definitely recommend this place to any mama who is looking for good ultrasound pics ❤
We had a gender determination at 16 weeks and we're told it was a girl. We recently went in at 20 weeks at our doctors and confirmed it was a GIRL! The place was neat, clean. The only thing was when I called to book the appointment, the girl who answered wasn't very friendly, a little rude. Same when we got there, the tech that did our ultrasound was not talkative she only said hello, no smile! Kind of not wanting to. I think if the staff was trained in being friendlier this place would definitely be a 5 star!
